Terms of Service

Last updated: August 2026

1. Overview

This website is operated by Norvello Lifestyle ("we", "us", "our"). By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order with us. By agreeing to these Terms, you represent that you meet these requirements.

3. Products

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return only according to our Return & Refund Policy. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Pricing and payment

All prices are shown in Pound Sterling (GBP) and include VAT where applicable. Prices are subject to change without notice. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.

5. Accuracy of information

We make every effort to display our products as accurately as possible, but we cannot guarantee that your device's display of any colour will be accurate. Product descriptions and images are for reference only.

6. Shipping and delivery

Shipping is governed by our Shipping Policy. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns and refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. This does not affect your statutory rights.

8. Consumer rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

9. Intellectual property

All content on this site — including text, graphics, logos, images, and product designs — is the property of Norvello Lifestyle or its licensors and is protected by copyright, trade mark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Prohibited uses

You may not use our site or products for any unlawful purpose, to solicit others to perform unlawful acts, or to violate any regulations, rules, or laws.

11. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, our liability to you is limited to the price paid for the product(s) giving rise to the claim. Nothing in these Terms limits our liability for death, personal injury caused by our negligence, or fraud.

12. Indemnification

You agree to indemnify and hold harmless Norvello Lifestyle from any claim or demand made by any third party due to your breach of these Terms.

13. Personal information

Your submission of personal information through the site is governed by our Privacy Policy.

14. Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

16. Contact

Norvello Lifestyle
Email: info@norvellolifestyle.uk